Policies, Terms and Conditions:

Paraben respects your right to privacy and understands that visitors to Paraben.com want to be in control of their personal information. Paraben presents information on Paraben.com that is tailored to the needs of our visitors. For this reason, we may ask you to register or to provide personal information when you visit certain areas of Paraben.com.

We will use the personal information you share with us to ensure the content, services, and advertising that we provide on Paraben.com are tailored to your current and future needs. If you provide Paraben.com with your mailing address or telephone number, Paraben and its partners may use this information to alert you to product upgrades, special offers, updated information, and new services. If you provide your e-mail address, Paraben may contact you via e-mail as well. If you do not want Paraben, our partners, or selected third parties to contact you, you may opt-out when you provide personal information or contact Paraben directly at [email protected]

If you choose not to register or provide personal information, you can still visit most of Paraben.com. However, you will not have access to areas that require personal identification.

The information contained on this website is protected by copyright and may not be distributed, modified or reproduced without prior written consent from Paraben. All of Paraben’s trademarks and service marks are protected by law and use of such marks is not permitted without prior written consent from Paraben.

Permission to use documents (such as white papers, press releases, datasheets and FAQs) from this site (hereinafter referred to as "website") is granted, provided that use of such documents from this website is for informational use only and will not be copied or posted on any network computer or broadcast in any media and that no modifications of any documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible.

Documents specified include the design or layout of the Paraben.com website. All elements of website are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Paraben website may be copied or retransmitted unless expressly permitted by Paraben.

PARABEN MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER FOR ANY PURPOSE. ALL SUCH DOCUMENTS AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. Paraben HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

IN NO EVENT SHALL PARABEN BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF INFORMATION AVAILABLE FROM THIS SITE.

THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS SERVER COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. PARABEN MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

THE LINKS IN THIS AREA WILL LET YOU LEAVE PARABEN’S SITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF PARABEN AND PARABEN IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES.

Shipping & Returns

We give our customers the choice of shipping through the USPS or FedEx. Shipments usually are sent within one business day of the order. We recommend using FedEx for any Hardware purchases. Orders shipped by USPS do not have tracking numbers and cannot be guaranteed for proper delivery. Orders received after 1:00 PM MST can take up to 2 business days to ship. If overnight shipping is not available for you upon checkout, please call 1.801.796.0944 to see if overnight shipping is available for you. Please note that the customer is responsible for any duties, taxes, or other fees incurred in shipping.

Software Returns
Customers can return unopened software within 30 days of the original purchase for a full refund only by contacting Paraben Customer Service for a Return Merchandise Authorization (RMA) number. Software that has been registered by e-mail or through our registration site at http://register.paraben.com is considered to be opened and cannot be returned. Paraben does not pay for return shipping costs.

Hardware Returns
Hardware is guaranteed to be defect-free and will be replaced at no charge if returned within 30 days and found to be defective due to a manufacturer defect. Any hardware returned within this period will be subject to a 15% restocking fee. Items damaged by the user may not be returned
for a refund or replacement. Defective hardware may only be returned by contacting Paraben Customer Service for a Return Merchandise Authorization (RMA) number. Paraben does not pay for return shipping costs.

Dongle Replacement
All dongles require a replacement dongle fee of $89.00 plus shipping. Please contact us at [email protected] to have the dongle assigned to your account and to verify shipping details and make payment. Dongle replacements are issued at the management discretion.

Any rights not expressly granted herein are reserved. If you have any questions or comments about the site, please contact our webmaster.